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Arizona Non-Medical Home Care
Association
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Code of Business Ethics and
Practices
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This Code is designed to
promote honest and ethical conduct, including the avoidance, and unethical
handling, of conflicts of interest between clients, personal and
professional relationships, and to ensure compliance with applicable law,
rules and regulations. It is also designed to facilitate and encourage
prompt reporting of Code violations and to promote accountability for
adherence to the Code and principles underlying the Code.
It is the responsibility of
all members to maintain a business industry environment that fosters
fairness, respect and integrity, It is the Association’s policy that it, and
its members, are lawful, highly-principled and socially responsible in all
business practices. All members are expected to become familiar with this
Code and to apply these guiding principles in the daily performance of their
business activities and responsibilities.
Members shall :
Support the implementation
of, and comply with the credentialing standards, code of business ethics, procedures
and and minimum standards of service as set forth by the Association.
Operate their businesses with
due diligence and professional care, in accordance with professional
standards and best practices.
Serve in the interest of
their clients and business organizations in a lawful and honest manner,
while maintaining high standards of conduct and character, and not engage
in acts discreditable to the industry or the Association.
Maintain the privacy and
confidentiality of information obtained in the course of their duties
unless disclosure is required by legal authority. Such information shall
not be used for personal benefit or released to inappropriate parties.
Ensure all employees maintain
competency in the home care industry and other respective fields as
applicable.
Agree to undertake only those
business activities, clients, or commitments which they can reasonably
expect to service or complete in a timely manner and with professional
competence.
Have a problem resolution
policy and process and/or client complaint process policy in place that
promptly addresses and resolves problems, issues, or conflicts
in a timely manner and with professional
competence.
All members of the
Association are responsible for complying with this Code. This Code should
also be provided and adhered to by all members and their agents, employees,
or other representatives of their business organizations.
Members' failure to comply with
this Code of Business Ethics can result in an investigation into a member's
conduct and, ultimately, result in disciplinary measures including
suspension or expulsion from the Association.
Copyright June 2007 Arizona Non-Medical Home
Care Association. All rights reserved.
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