To be eligible to join and
maintain a membership in good standing with the Arizona Non-Medical Home Care
Association, a Member's business must adhere to the following:
1. Supply background
information about the company, its principals and other information
essential to AzNHA’s responsibility to provide consumers with
factual and timely information of its Members.
2. Promptly notify
AzNHA
of any changes in ownership, licensing status, physical addresses, Web site
Address, telephone numbers and/or all other information deemed necessary by
AzNHA that may change periodically.
3. Maintain all Caregivers as
employees of the company or business. Private contractors or self-employed
individuals are not to be utilized as Caregivers by the
Member's business. No private
contractors or self-employed individuals are to be referred to for providing
caregiving services by the
Member's business or its employees.
4. As part of the employment
process of a Caregiver, the
Member's business must have and maintain policies and/or
procedures that:
Confirm the eligibility of
each Caregiver to work in the United States through the E-Verify process.
Require a criminal
background check to be performed on each Caregiver applicant.
Verify
that employees
(who will be driving on behalf of the Member's clients) have a valid
driver's license. Members must receive a DMV
driving record for each Caregiver who be driving Members' clients and ensure that he
or she has not had any serious traffic
violation convictions in the past three years, including DUI and
reckless driving, which would preclude that person from driving for the
Member's business.
Verify references for all
Caregiver applicants for all of their former or current employers in at
least the past five
years.
Validates
a Caregiver applicants' home making and
home care skills through verified experience, a demonstration and/or
completion of written questionnaires.
Require all Caregivers to
read and write English unless the Member has a Staff Person on duty that
is fluent in any other language a Caregiver may speak or write.
Requires all Caregivers to be able to effectively communicate in English
to ensure that, in an emergency situation where a Caregiver would be
required to communicate with emergency personnel on behalf of a Member's
client, emergency personnel would be able to accurately understand the
client's situation and other pertinent information necessary to ensure
the client's well being.
Require current CPR and
First Aid certification for all Caregivers and ensure these are updated on a timely basis.
Conduct face to face
applications for employment with each Caregiver applicant covering: employment
history, experience, skill knowledge, and other topics as the Member
deems appropriate.
Require all Caregivers to
be tested for TB annually.
5. As an employer
of Caregivers, the
Member's business maintains a payroll process for all
Caregivers that includes; reporting of
employment wages to the appropriate governmental agency; collecting state
and federal withholding payroll taxes; and the payment of these taxes and
all other state and federal payroll taxes to the appropriate governmental
institution.
6. Maintain workers'
compensation insurance for all employees.
7. Maintain liability insurance
and a bond against theft that covers the acts of the Member's Caregivers as
well as any other person who interacts with the Member's clients on behalf
of the Member's business.
8.
Require an on-site, face-to-face
evaluation of care for each client prior to the start of services. (There
may be exceptions to this for Hospice cases and/or contractual care
agreements)
9.
Create and maintain a written plan of care that is client specific and that includes tasks,
duties and/or services and information necessary for the Caregiver to
properly provide care services for the client.
10. For the purpose of consumer
protection, have services provided by
written agreement that is signed by the client’s financially responsible party and
the
Member's business representative. A copy of which is provided to the client before
services commence. This agreement would include at a minimum:
-
The
cost of the services provided and the unit of service charged, i.e., per
hour, per shift, or daily.
-
Cancellation or early cancellation procedures, costs, charges, payments,
and or penalties.
-
The
names of the person(s) that are receiving care services.
